技术支持 | Support

腕上实验室 · WristLab

联系我们 / Contact Us

📧 wristlab@outlook.com

通常会在 1-3 个工作日内回复。
We usually reply within 1–3 business days.

常见问题 / FAQ

1. 如何恢复购买?
How do I restore my purchase?

打开 App 内的内购页面,点击「恢复购买」即可。只要登录的是同一个 Apple ID,之前购买过的功能会自动重新解锁。
Open the in-app purchase page and tap "Restore Purchases." As long as you're signed in with the same Apple ID, your features will be unlocked again.

2. 支持哪些设备?
Which devices are supported?

iPhone、iPad 和 Apple Watch(iOS 17 及以上,watchOS 11 及以上)。所有功能在 Apple Watch 端与 iPhone 端完全一致,一个不少。
iPhone, iPad, and Apple Watch (iOS 17+ / watchOS 11+). Every feature is fully available on Apple Watch — nothing is left out.

3. App 会收集我的数据吗?
Does the app collect my data?

不会。腕上实验室是纯单机应用,所有传感器数据仅在设备本地处理,不上传、不保存、不共享。详见隐私政策
No. WristLab is a fully offline app — all sensor data is processed on your device only, never uploaded, stored, or shared. See our Privacy Policy.

4. 如何反馈问题或建议?
How do I report a bug or give feedback?

发送邮件至 wristlab@outlook.com,请附上:设备型号、系统版本、问题描述、复现步骤。你的反馈对改进非常重要!
Email wristlab@outlook.com with your device model, system version, what happened, and how to reproduce it. Your feedback helps us improve!

📄 隐私政策 / Privacy Policy · 版本:2.1.1